The Forlì remote control technology hub, the heart of Hera
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Web Content Article · By Onofrio Mario Abate On Nov 6, 2025 4:07 PM
Wastewater management is undergoing a profound transformation. With increasingly resilient purification systems and technologies that enable reuse, the integrated water service is evolving towards...
Categoria Progetto: Water Project -
Web Content Article · By Onofrio Mario Abate On Nov 6, 2025 3:04 PM
The plant removes any micropollutants from water using innovative materials resulting from the recovery of waste products from the biomedical industry.
Categoria Progetto: Water Project -
Web Content Article · By Onofrio Mario Abate On Nov 6, 2025 2:43 PM
The Hera Group has been entrusted with completing the surveys and the digital modelling of the urban sewer and drainage systems serving the municipalities across the province of Ravenna.
Categoria Progetto: Water Project Innovation Categories: Digitalisation -
Web Content Article · By LUCIA ALGISI On Dec 18, 2024 11:20 PM
The connection between the water cycle and agriculture has grown increasingly strong over the years, based on a straightforward principle
Categoria Progetto: Innovation Water Project -
Web Content Article · By LUCIA ALGISI On Nov 29, 2023 2:30 PM
Early warning system with innovative FingerPrint technology to ensure safe water
Categoria Progetto: Innovation Water Project -
Web Content Article · By LUCIA ALGISI On Nov 29, 2023 2:35 PM
Discover the project for “removing and capturing” microcontaminants with recycled materials
Categoria Progetto: Innovation Water Project -
Web Content Article · By LUCIA ALGISI On Nov 29, 2023 12:05 PM
Hera continues experimentation of the innovative, fast and low-cost contactless system that uses space technology to detect water leaks in the network more quickly and productively
cosmicrays Categoria Progetto: Innovation Water Project -
Web Content Article · By LUCIA ALGISI On Nov 29, 2023 12:21 PM
The pilot project involving the installation of Kamstrup meters was carried out in Conselice, near Ravenna, and yielded excellent results. The tests now continue in Modena, covering a larger area
Categoria Progetto: Innovation Water Project -
Web Content Article · By LUCIA ALGISI On Aug 4, 2020 4:49 PM
Thanks to the Optimised Seawater Protection Plan”, Rimini's beaches will be 100% safe to swim. Discover the most important milestones and works of the project to protect the sea
psbo Categoria Progetto: Heratech Project Circular Economy Water Project -
Web Content Article On Aug 4, 2020 4:26 PM
We monitor the sewerage networks from high up on the European Space Agency's satellites to prevent any damage and take preventive action. Modena and Bologna lead the pilot project. Find out more.
Categoria Progetto: Innovation Water Project -
Web Content Article On Aug 4, 2020 4:19 PM
The ultrasound hydrolysis system, installed in the Forlì treatment plant, makes the life cycle of wastewater sludge circular. The result: less sludge to dispose of, and more biogas produced.
circulareconomy Categoria Progetto: Innovation Circular Economy Water Project -
Web Content Article On Aug 4, 2020 4:04 PM
Hera Group's drones are alternative and supplemental investigation tools to provide quality services to the areas we serve.
Categoria Progetto: Innovation Water Project -
Web Content Article On Aug 4, 2020 3:44 PM
The intelligent wastewater treatment plant in Modena and COSTANCE, the prototype facility in Granarolo dell’Emilia. Two best-in-class examples of sustainable water management
utility4.0 Categoria Progetto: Innovation Water Project Innovation Categories: Predictive technologies
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A revolution rooted in the circular economy: thanks to separate waste collection, organic waste is fed into an anaerobic digestion process to produce biogas.
Biomethane: a clean resource of biological origin
So, what makes this source of methane “bio”? Quite simply, it’s how it is produced: not by drilling into deep underground deposits, but by fermenting organic waste in dedicated facilities. Biomethane can be produced continuously, it is inexhaustible, and production can be increased simply by building more plants. This makes it one of the clearest examples of a circular economy.
In Spilamberto, a biodigester converted into a biomethane plant
An innovative plant for the production of biomethane is in operation in Spilamberto, in the province of Modena. It was developed by the NewCo Biorg, a joint venture between the Hera Group and Inalca (Cremonini Group), through a total investment of around €28 million and the use of the best available technologies.
Starting from separately collected organic waste and agri-food effluents, the plant – the result of converting an old biodigester – produces, at full capacity, 3.7 million cubic metres of biomethane per year, a 100% renewable fuel intended for transport, and around 18,000 tonnes of compost.
A cutting-edge plant for the energy transition and the circular economy
The 100% renewable natural gas is produced through anaerobic digestion of organic waste from separate collection carried out mainly in Modena and the province, along with waste from local agri-food processing and meat production by Inalca. Once refined, it becomes biomethane and can be fed into the gas network.
Significant environmental benefits: around 7,000 tonnes of CO₂ avoided
Thanks to the injection of biomethane into the network and its use in transport, significant environmental benefits are expected. Every year, around 3,000 tonnes of oil equivalent (TOE) in fossil fuels are saved, and approximately 7,000 tonnes of CO₂ emissions are avoided. Absorbing such an amount of CO₂ would require, on average, 280,000 trees.
What happens in our plant in Sant'Agata
Organic waste, collected through separate waste collection, undergoes anaerobic digestion to produce biogas. This is how the process works: the waste is shredded and screened, then remains for about 21 days in four horizontal digesters, where suitable microorganisms carry out the digestion process and produce biogas (composed of methane and carbon dioxide). After this, the biogas undergoes an upgrading, or purification, phase using pressurised water: the carbon dioxide dissolves and separates from the methane. The result is biomethane, a gas with a methane content above 95%, and a completely renewable source of energy. Not only that: at the end of the digestion process, lignocellulosic material is added to the outgoing solid fraction, producing a compact mass that then undergoes composting to create high-quality compost, which can be used as potting soil or agricultural fertiliser.
Biomethane is therefore another revolution rooted in the circular economy, one that we at Hera Group are committed to advancing. We do all this with the goal of creating shared value, as Andrea Ramonda, CEO of Herambiente, emphasises: “The direction we have taken looks towards the industrial sector with an increasing focus to creating shared value and partnerships. We are aware that sustainable waste management, focused on recovery and in full compliance with regulations, is essential in today’s world and generates benefits for the entire community.”
Working together for a circular city
At Hera Group, we have joined forces with Bologna Airport and Tper to launch a circular economy project that contributes to decarbonising urban mobility and improving air quality.
What does this partnership involve? The Airport delivers its organic waste to Hera, which collects it at the Sant'Agata Bolognese plant together with similar waste produced by citizens and transforms it into biomethane that Tper purchases to feed the fuel tanks of a significant part of its bus fleet.
This is an important step forward for our Group and for two major organisations in our area, which, like us, serve hundreds of thousands of people. We share a commitment to improvement and sustainability, in line with the UN 2030 Agenda.
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The Forlì remote control technology hub, the heart of Hera
How do we monitor 6,600 plants and over 67,000 km of networks? With our Forlì Remote Control Technological Hub, which monitors operation in real time to detect failures and malfunctions of aqueducts, sewers, and energy distribution networks. It's a real engine that powers Hera's operation: discover all its numbers.
To run efficiently, cars need an engine that works optimally. Hera's engine is its Forlì Remote Control Technological Hub. This facility is unique in Italy and among the most advanced in Europe. It controls and monitors more than 6,600 plants and 67 thousand km of networks.
Our sophisticated IT system enables us to remotely control the water, sewerage, gas, and district heating distribution networks in real-time, and covers Hera Group's entire service area. It enables us to continuously monitor malfunctions or failures and take direct action on the systems.
In a control room of over 400 square meters, a team of 68 professionals controls the networks thanks to 130 monitors, 34 operating stations, and ten process engineering stations. Also, a giant 60 m2 screen enables operators to view networks and plants in real-time, monitoring them also using precise 3D representations, in addition to all the network operating parameters. The control room, the "heart" of Forlì's technological centre, receives over 9 million pieces of information daily through 360 thousand sensors installed throughout the local area. Every day, its operators handle about 8 thousand events or alarms coming from the field, with a broad range of criticality levels.
The synergy between networks and the remote control centre is also ensured by the technical call centre, that supports the emergency response service, and handles around 340 thousand incoming calls per year, equal to an average of over 920 per day, and around 150 thousand outgoing calls. Thanks to the information received in real-time and the very detailed graphical representations, our technicians can immediately assess the extent of each report and activate the necessary actions, such as local emergency services.
Creating shared value report 2024