Awards

For 2022-2023, the Hera Group is once again among Italy’s top companies for the technical quality of its water service, as appears in the ranking recently published by the Regulatory Authority for Energy, Networks and the Environment (ARERA), which recognises the high standards achieved in infrastructure efficiency and service levels and confirms Hera’s presence in the top positions for the third consecutive two-year period, that is, since the ranking was established, with the Ferrara area ranking second.

The significant results achieved in the various local areas, from Emilia-Romagna to the Triveneto and Marche regions, confirm the Hera Group as one of the country’s most virtuous operators and reward the improvement projects and the investments made over the years in the integrated water service: over 1 billion euros in the past five years, with a further acceleration planned in the coming years. In fact, 1.5 billion are the allocated resources for the five-year period 2024-2028, primarily aimed at increasing the efficiency and resilience of networks and plants, to cope with the increasingly frequent and intense extreme weather phenomena.

One of the multi-utility's key strengths is its ability to combine the typical levers of a large industrial operator, such as significant investment and the use of innovative technologies, with strong local roots and ongoing dialogue with local institutions, which have distinguished the Hera Group since its inception. The stated goal is to foster the development of territories that are increasingly liveable for citizens, more competitive for businesses, and more resilient to meet the challenges of climate change.

26 total technical quality awards earned by the Hera Group
ARERA, based on the evaluations carried out, gave the Hera Group 26 overall awards for the technical quality results achieved, a particularly significant achievement because it covers all of the managed territorial areas in 4 italian regions.

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