The company is based on a business model characterised by a strong focus on the circular economy and environmental sustainability, a formal commitment included and made explicit in the Group's bylaws, and has a 170-year history. During this time, municipalities have guided, and at times even anticipated, the social, economic and cultural development of communities with services that are essential to improving the overall quality of life of citizens. Its history begins in 1853 and has been reconstructed from records across Northeastern Italy, tracing a path that leads to the present-day AcegasApsAmga. For more than a century and a half, the company has been lighting homes, supplying energy, providing clean drinking water, and maintaining the cleanliness of towns and cities in Friuli Venezia Giulia and Veneto. The company reflects the best traditions of local public services in Northeastern Italy, also in its financial performance. In 2024, AcegasApsAmga generated €147.5 million in shared value EBITDA, meaning a portion of earnings before interest, taxes, depreciation and amortisation that is directly tied to creating value for the communities it serves.

With 1,700 employees serving 2 million citizens, AcegasApsAmga delivers essential services around the clock: it supplies water, gas and electricity to households, manages waste collection and street cleaning, and provides public lighting and energy efficiency solutions for critical infrastructure such as schools and hospitals across 337 municipalities, from regional capitals to towns and small villages.

The common mission of AcegasApsAmga and Hera Group is to be the best multi-utilities for their customers, workers and shareholders, to be competitive and go beyond obsolete models on the public utility market by stimulating and adjusting to changing habits, while characterising their services with innovative solutions, and striving to attain a "zero" environmental impact. To be the best multi-utility is for AcegasApsAmga a mission that is expressed every day in the small and important activities necessary to provide efficient and sustainable services, proactively responding to the needs of local communities, supporting the resilience of cities and spreading the culture of a circular economy.

Key Figures in 2024

337 MUNICIPALITIES SERVED BY AcegasApsAmga, HSE – Hera Servizi Energia, Hera Luce
€147.5 million SHARED VALUE EBITDA GENERATED IN THE AREAS SERVED
1,776 DIRECT JOBS

INTEGRATED WATER CYCLE
76 million m3 of DRINKING WATER SUPPLIED TO THE NETWORK
86 million m3 of PURIFIED WASTEWATER
2,985 km MAINS WATER NETWORK
2,084 km SEWERAGE NETWORKS
525,000 CITIZENS SERVED

ENVIRONMENT
254,000 tonnes of MUNICIPAL WASTE COLLECTED
0% WASTE DISPOSED OF AT LANDFILLS
60% SEPARATE WASTE COLLECTION
490,000 CITIZENS SERVED

GAS DISTRIBUTION IN ITALY
435 million scm VOLUMES DISTRIBUTED
3,367 km GAS NETWORK
289,000 redelivery points

GAS DISTRIBUTION IN BULGARIA
1.62 km GAS NETWORK
28,960 CUSTOMERS

ELECTRICITY DISTRIBUTION
2,228 km POWER GRID
164,000 redelivery points
739 million kWh VOLUMES DISTRIBUTED

HSE - ENERGY SERVICES
867 CUSTOMERS SERVED
8,730 PLANTS MANAGED

HERALUCE - PUBLIC LIGHTING
221 MUNICIPALITIES SERVED
621,000 LIGHTING POINTS MANAGED