Synonymous with savings and innovation. Free market offers
Sustainability for usAccountabilityResponsible projects and services
With Hera Comm, the free energy market means savings and innovation.
65% of gas customers and 89% of electricity customers adhered to a Hera Comm commercial offer.
Consumption diary and 4 other offers to save energy and reduce carbon footprint (Hera ContaWatt, Hera Led, Hera Impronta Zero, Hera Thermo).
Pacchetto Natura is the rate plan that guarantees renewable electric energy supply, online billing and direct debit. Users can add this option to any other rate plan.
Hera Bebé is the rate plan addressed to parents of children up to 36 months of age: families (even single parents) who choose it get a fixed price on energy for 24 months, a 50-euro energy bonus, the consumption diary, and an assistance service for young children with an indemnity if hospitalized, medical advice by telephone and paediatric home visits.
Hera EtàPiù is the rate plan addressed to clients over 65 years of age: it guarantees a fixed price on energy for 24 months, an age-related discount on the price of the raw material for the first months of supply, a 24/7 medical advice service with sending of doctor, ambulance, medicines and/or home shopping, and an access to a health network at discounted rates.
Simply Hera is the service that provides multilingual telephone support (English, French, Albanian) and guarantees a fixed price for the first 24 months of the energy component and the wholesale gas marketing fee.
HeraRicarica is the offer to recharge customer's electric vehicles through a network of public charging stations and the sale of private wall boxes.
Hera No Problem and Hera Caldaia Sicura
Hera No Problem is the insurance policy to protect customers from breakdowns in the domestic electrical and/or gas systems.
Hera Caldaia Sicura is the service to keep customers' boilers efficient, safe and compliant with standards, through a program that includes routine maintenance, emissions control and maintenance and 24 months of rapid repair service.
Discover Hera's Servizi Energia for Energy Efficiency
Condominiums, businesses and public entities can reduce their energy consumption and polluting emissions with the support of Hera Servizi Energia and AcegasApsAmga Servizi Energetici: from modernisation and management of plants, to individual heat accounting in condominiums up to construction and management of industrial cogeneration plants. The professionalism and experience of HSE and ASE made it possible to reach a portfolio of 457 condominiums for HSE and 455 condominiums for ASE at the end of 2019.
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