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Sustainability for usAccountabilityResponsible projects and services
Innovative projects to make our service increasingly efficient and effective.
84,000 emergency services requests managed in the first 9 months of 2020
More than 85,000 operation and maintenance activities managed in the first 9 months of 2020
More than 2,000 employees enabled for use
15 plants involved
Computerized dashboards for real-time monitoring of the biological, hydraulic and energy "state of health" of treatment plants
Citizens' behavioural data analysis system to improve the design of waste collection and environmental hygiene services, focusing on on-demand
3,500 tonnes of greenhouse gas emissions avoided/year
A meter that, in addition to measuring consumption in real time, identifies any anomalies and catches micro gas leaks that are hard to locate.
46% more leaks detected on the network
Planning and management system of the gas network’s programmed leak research activities through machine learning algorithms aimed at optimising the effectiveness of the verifications in terms of number of leaks found
Innovative projects to make our cities more efficient, clean and safe.
4 multiservice drop-off points already installed
Modular infrastructures that aggregate within a single point multiple services such as: waste collection with user identification, environmental quality and acoustic monitoring, connectivity video surveillance, electrical recharging, bike sharing, water supply
17 monitored areas with at least one indicator per area
Constant, real-time monitoring dashboard of cities’ environmental, social and economic data. It can be partially powered by the sensors present in the PUNTOnet multiservice hubs or by other IoT devices
Innovative projects for recycling, recovering, regenerating.
6.5 million cubic metres of biomethane produced in 2019
Anaerobic digester that produces biomethane used for public transport and compost for agriculture from urban organic waste collected with separate collection
Research activities for the production of 100% biodegradable plastic, using sugars from waste cellulose as raw material
16% reduction in energy consumption
8.1% reduction of nitrogen in outlet water
As a result of the collaboration with Ammagamma, wastewater treatment plant in Modena has been equipped with a cutting-edge system - the only one in Italy - which uses predictive logic to further contain energy consumption and improve quality of outlet water
Production of advanced biofuels from the processing of waste mowing and pruning collected on the territory
Treatment of sludge from purification processes with ultrasonic acoustic waves to produce biogas and to reduce the volume to be disposed of
15% reduction of sewage sludge
Drying of sludge from purification processes in solar greenhouses to reduce the amount of sludge to be disposed of
Innovative projects, which make our customer services increasingly quicker and more simple.
8 systems available
Collaboration agreements with financial and digital actors to further expand the range of payment options for our customers
Innovative projects with the aim of rationalizing and digitizing end-to-end the operating processes of the entire company structure, with particular reference to the services offered to customers
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