1000 faces of service
Our initiatives for our
customers and the community
Report published in December 2020
Fair and honest from first contact
Market offers with saving and innovation
7 offers to reduce consumptions
Our presence in the community
Supporting customers in difficulty
More quality, more satisfaction
Safety and continuity
UTILITY 4.0
Innovative projects to make our service increasingly efficient and effective- HERGO NETWORKS
- SENSEABLE DEP
- HERGO AMBIENTE
- NEXMETER 4.0
- ARTIFICIAL INTELLIGENCE TO REDUCE GAS LEAKS
SMART CITY
Innovative projects to make our cities more efficient, clean and safe- PUNTOnet MULTISERVICE
DROPP-OFF POINT - DASHBOARD AND IOT SENSORS
CIRCULAR ECONOMY
Innovative projects for recycling, recovering, regenerating- HERA BIOMASS FROM WASTE PRODUCTS
- BIOPLASTIC FROM SUGAR
- 4.0 DEPURATION AT MODENA
- BIOFUELS FROM PRUNING
- ULTRASONIC HYDROLYSIS SYSTEM FOR SEWAGE SLUDGE
- SOLAR GREENHOUSES FOR SEWAGE SLUDGE DRYING
CUSTOMER EXPERIENCE
Innovative projects, which make our customer services increasingly quicker and more simple- ELECTRONIC BILL PAYMENT
- DIGITAL QUOTATE (AND MORE)
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