Hera Comm is a sales company, wholly-owned by Hera S.p.A., which operates in Italy carrying out activities in various energy markets. As a free market operator, its sales operations are mainly in Emilia Romagna, Tuscany, Le Marche, Umbria, Abruzzo, Lombardy, Veneto and Friuli Venezia Giulia. It also operates in the safeguarding market and it operates as a last resort supplier of the gas service.
Hera Comm SpA controls the sales companies Hera Comm Marche Srl and Hera Comm Nord Est Srl. The sales company Amga Energia e Servizi Srl is now a company of Hera Comm.
The company, which has its headquarters in Imola (BO), was established in 2001 and enjoyed continuous and significant growth in the years that followed. Today, it supplies a total of 9.9 billion cubic metres of natural gas to 2 million customers and it provides electricity to 1.3 million customers selling a total of 12.8 TWh.
The satisfaction survey for Hera Group residential customers regarding services provided in 2019** confirms an overall satisfaction score of 73 points out of 100. All the services managed scored more than 70 points, which is considered the level of quality excellence.
**2019 satisfaction survey, source: 2019 Sustainability Report
Page updated 20 May 2020
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