value of public tenders
awarded by adopting the
economically most advantageous
bid method
of total tenders
with the economically most
advantageous bid method
average score
assigned to sustainability
in tender awards

Case study

The supplier monitoring plan with a focus on social responsibility

During 2018, an additional 90 questionnaires for SA 8000 assessment were received from suppliers deemed as critical in terms of activities and contractual amounts. The documents were examined and steps were taken to request clarification and additions for incomplete or missing parts. Furthermore, 197 disclosure measures on the legislation were reported on, by the companies, vis-à-vis their workers.

Furthermore, during 2018 8 SA8000 audits were carried out of which 7 care of the headquarters of the suppliers and one directly on site: in several cases, it became necessary to carry out additional checks to control the effective launch of the improvement process agreed on and the activation of the corrective actions. 12 additional audits were carried out directly at the Hera Group worksites, jointly with the QSE Department. The audits at the premises of suppliers were carried out by certified external personnel with references, selected by means of appropriate negotiation, so as to ensure a transparent and independent process adopted by the Group.

These monitoring activities supplement the periodic checks of the company contract contact individuals.