sorted waste
over an area with 3.1 million
waste recovered
the amount of sorted waste
recuperated, going towards
a circular economy
thousand tons of CO2 avoided
with the plastic recycled
by Aliplast

Objectives and performance

Objectives and performance
What we said we would do What we have done Area*

• Continue implementing projects that prevent municipal waste:
– extension of “Farmacoamico” (“MedicineFriend”) (increase of the coverage rate to 50% of the residents served in Emilia-Romagna in 2018);
– start construction of “reuse areas” at waste collection centres.

• 48% coverage rate of “Farmacoamico” of residents served in Emilia-Romagna (was 44% in 2017); started up the first reuse area for the “Cambia il finale” (“Change the Ending”) service in Ferrara.

• Extend quantity-based tariff for municipal waste to a further 100,000 inhabitants in 2019. Complete the extension to all the municipalities served, by end 2021. • 100 thousand additional residents under quantity-based tariff in Emilia-Romagna since 2019. The total number of residents involved in Emilia-Romagna exceeds 13% in 15 municipalities. ER    
• Municipal waste: increase the recycling rate to 60% by end 2021 and the recycling rate for packaging to 70%. • The recycling rate of packaging was 70% in 2017 (compared to 68% in 2016). The overall recycling rate was 48% in 2017 (compared to 47% in 2016). The 2018 data will be accounted for in the “Tracking Waste” report. ER T M
• Municipal waste: continue to reduce landfill use: <5% in 2018 and about 3% in 2021 at Hera Group level. • 4.5% municipal waste disposed of at landfills in 2018 on the total municipal waste collected (-45% compared to 2017).  ER T M
• Municipal waste: increase separate collection: 60.6% in 2018 and 70% by end 2021 at Group level and extend the Rifiutologo (Wasteologist) app to the Marche region. • 62.5% separate waste collection in 2018. The extension of Il Rifiutologo app to Marche has been postponed to 2019. ER  T M
• Industrial waste: supplement the waste management offer for customers with circular economy solutions and further increase the recovery rate. • 42% recovery rate (material and energy) of the 480 thousand tonnes of industrial waste managed by HASI in 2018 (was 30.5% in 2017). Commercial offers activated with solutions within the scope of the circular economy.      
• Obtain the environmental permit for a mechanical-biological treatment plant for non-separate waste at Pesaro in order to further reduce the use of landfills. • The permit for the mechanical-biological treatment plant for non-separate waste at Pesaro will be requested in 2019.     M
• Send to material recovery at least 74% of the waste treated in the 5 Herambiente selection plants and install crushing plants in Bologna (in 2018) and Modena (start of authorization process in 2018) to reduce the use of landfills for the disposal of screened waste. • 77% recycling rate of waste treated in Herambiente’s five selection plants. The shredding plant has been installed in Bologna and the authorization process for the Modena plant is underway.      
• Rimini Seawater Protection Plan: complete 2 of the measures in progress and continue work on 3 more projects in 2018. • 2 measures completed in 2018. Work continued on 3 measures in 2018. At end 2018 7 of 14 measures of the Plan completed. ER    
• Start structuring water management activities as a result of joining the UN CEO Water Mandate. In this context, reduce water consumption at the Imola cogeneration plant by 40,000 m3 (-15% compared to 2017) • 40 thousand m3 water expected to be saved every year at the Imola cogeneration plant thanks to the measure completed in 2017. Water management activity started. ER    

• Start the upgrade of the sewage and purification sector, in particular by:
– upgrade of an urban area >2,000 pe by 2018 and of all urban areas >2,000 pe by end 2021;
– completing the design for 66 urban areas between 200 and 2,000 pe in 2018;
– completing the design of 5 plants for over 10,000 pe in 2018;

• The upgrade of the sewage and purification sector is underway:
– 95% urban areas >2,000 pe achieved compliance by the end of 2018 and the work on Trieste’s Servola plant was completed;
– design completed for 66 urban areas between 200 and 2,000 pe (upgrade planned by end 2021);
– design completed for 5 plants for over 10,000 pe (upgrade planned by 2021);

• Launch scenario analyses on the impact of climate change on the supply sources and the aqueduct network and the resulting definition of an action plan agreed with public authorities. • An analysis of the medium-long term scenario in the Emilia area was carried out in 2018 and a guideline to 2030 was defined to enhance water supplies and increase the resilience of aqueduct networks.  ER    
• Start the authorization process to upgrade the Borgheria purification plant in Pesaro. • The contract awarding the work for the adaptation of the Borgheria purification plant in Pesaro was signed. The work will be completed by end 2021.     M


What we will do Area*
• 73.2% separate waste collection by 2022 also by extending the quantity-based tariff in Emilia-Romagna (74.2% Hera, 72.5% Marche Multiservizi, 67.6% AcegasApsAmga). ER T M  
• 76% recycling rate for packaging and 60% overall recycling rate for municipal waste by 2022.  ER  T M
• 55% coverage rate of “Farmacoamico” of the residents served in 2020. Extend the presence of “reuse areas” in separate waste collection centres to other areas.  ER    
• Develop for large industrial companies a unique offer with “circular” solutions in the fields of waste, energy, water and telecommunications.      
• +70% plastic recycled by Aliplast by 2025 (compared to 2017), + 30% plastic collected in the municipalities served and +50% plastic sorted and sent for recycling by the Group’s plants are the commitments made by the “New Plastics Economy Global Commitment” of the Ellen MacArthur Foundation to combat pollution from plastic waste.       
• Explore the possibility of using recycled plastics and, more generally, the use of secondary raw materials in network services.      
• 2 further measures completed in 2019 for the Rimini Seawater Protection Plan. 9 measures completed by the end of 2019 out of the 14 set out in the Plan, which will be completed by 2023.  ER    
• 10% reduction in internal water consumption by 2022, compared to 2017 consumption.  ER    
• 90 thousand residential customers and 6 thousand industrial customers with the water consumption control service, to promote water saving.  ER    
• Start new interventions for the reuse of purified water and make those started in 2018 fully operational. ER    
• 100% urban areas >2,000 pe to achieve compliance by end 2021 thanks to the continuation of the compliance plan for the sewage and purification sector. Furthermore:
– 252 urban areas achieved compliance over 254 served between 200 and 2,000 pe in Emilia-Romagna and Triveneto by end 2021 (1 in Triveneto and 91 in Emilia-Romagna)
– by 2021, further 6 interventions in 4 urban areas of more than 10,000 pe (in Emilia-Romagna) in relation to the requirements of Resolution 201/2016 of the Emilia-Romagna Regional Government on the compliance of urban wastewater sewage (8 interventions in total carried out by 2021, compared to 33 to be carried out by end of 2030). 

* Geographic scope of the improvement objectives: ER: Emilia-Romagna T: Triveneto M: Marche.