The key numbers of shared value


Smart use of energy

Efficient use of resources

Innovation and contribution to development

Energy efficiency for households and business
1,074 toe saved

due to internal and external energy efficiency measures since 2015 (equal to the consumption of 2,127 households)


customers under the Pacchetto Natura rate plan use energy 100% from renewable sources


Emissions avoided
2 thousand tonnes of CO2

avoided thanks to energy efficiency measures in the area

(AcegasApsAmga, ASE, Hera Luce and other companies) from 2015 to date


separate waste collection, of which 81% is recycled*
% of municipal waste in landfills


Euro 48 thousand

of medicines that have not yet expired and 193 tonnes of bulky waste collected and reused


Wastewater Treatment

urban areas >2,000 pe have achieved compliance


of the gas meters are already electronic


employees in the Padua area
and 28 hires in 2018


Social inclusion
Euro 0.7 million

value of bills paid in instalments, 1,000 households involved

* Excluding green waste

CSV Investments

CSV Case Study


Enhancement of the Ca’ Nordio treatment plant

Work on the first line of the Ca’ Nordio treatment plant in Padua was completed, in 2017 on the Bio semi-line and in May 2018 on the Zip line. The project defines an innovative purification system and meets Veneto Regional Government’s criteria for its Water Protection Plan, with an investment of about Euro 22 million to increase service to 230 thousand population equivalents (from the current 197 thousand), and further improve water and sludge treatment.

A smart system for sustainable waste management services

2018 was the first year of full operation for Hergo Ambiente, the new tool for “industrial and intelligent” waste management services. The system ensures full control of the services with a detailed georeferencing and makes it possible to develop increasingly customized functions.

The Arcella shines bright with Hera’s LEDs

The replacement of the light points with new LED lamps in Padua’s Arcella district started in 2018. This measure will replace 3 thousand lamps, hundreds of poles, and lay more than 8 kilometres of new power lines. This will benefit the environment, urban décor and safety.


The bases and the organisational levers

Economic value distributed to the Padova area, of which:

Euro 89 million
44 million workers
5 million
2 million PA
38 million suppliers

338 jobs created (lead-on employment)

A high-quality service… at a lower price.
customer satisfaction index in the Padua area:
for the services of AcegasApsAmga Servizi Energetici

Average yearly expense for waste management for a household* (Source: Cittadinanzattiva)
-36% compared to Italian average
214 Euro in Padua,
Italian average is 334

Average yearly expense for waste management for non-residential customers**
-35% compared to Italian average (Source: Ref Ricerche)
9.35 Euro/m2 for Padua,
14.38 Euro/m2 for Italy

* 3 persons in 100 m2

** Hotels, restaurants, supermarkets and food industry