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CSR Hera

Sustainability has always played a key role in Hera’s strategy ever since its establishment. The approach adopted by the Group is based on integrating sustainability in its planning and control systems and, therefore, in the management of its business activities. This aspect has been effectively implemented through a balanced scorecard system involving all the company management and with our constant commitment to stakeholder reporting.

The Company’s mission and values have merged into the Code of Ethics, which is updated every three years with the involvement of employees, forming the basis of corporate conduct and serving as a point of reference for all the people working in the Group. These values represent the strategic and cultural focus with which to draw up the Business Plan every year and report the results to stakeholders transparently, as confirmed by the sustainability report.

The Business Plan of the Hera Group in the period 2018-2022 projects economic growth results achieved with a strong and constant attention to the respect of the logic of economic, financial, environmental and social sustainability.

In 2016, Hera began a process aimed at designing the Group’s approach to the Creation of Shared Value and reached its own definition of CSV (Creating Shared Value) consistent with the nature of its business. The aim of the process is to further integrate sustainability into our business activities and to direct both our strategy and sustainability reporting to the urgencies dictated by the Global Agenda on Sustainable Development. Thanks to this process, the Hera Group is reshaping its approach towards corporate social responsibility, which no longer focuses on the “what” and “how” of the company but on its “why”, becoming a beacon that inspires strategy and guides innovation, with a more positive, direct and systematic impact on competitiveness, reputation and involvement.

Hera adopted that approach in the 2018 Sustainability Report in order to respond more effectively to local stakeholders' needs and to make more tangible the created value for the territory.

For further information: Shared value and strategic priorities


Hera Network

UN Global CompactCircular Economy NetworkCEO Water Mandate

CE 100Thomson ReutersICESP

Impronta EticaGlobal Compact Network ItaliaCSR Manager Network Italia

Associazione Aziende Modenesi per la Responsabilità Sociale d'ImpresaUniBoICESP


Page updated 31 July 2020

Sustainability and Shared value
Sostenibilità e Valore condiviso
REINVENTING THE CITY Regenerating resources to move to a society based on the circular economy
Together we can make the difference!
Insieme facciamo la differenza!