Remote control system

The centralisation of the Remote Control and Technical Call Centre in a single room has made it possible to do away with the old SCADA systems inherited from the former municipal companies, as well as the old telephone exchanges.

All operators use a single remote control SCADA system (WinCC O.A.) and manage the plants on the basis of rigorous management procedures.

This project has allowed a qualitative improvement in service, moving from local management to an industrial process that allows high levels of quality irrespective of the operators at work.