HERAtech is the company that manages the work requested by customers (connections, technical opinions, urbanisation, etc.) for all network services managed by the Hera Group (gas, electricity, district heating, water supply, sewerage).
For the Hera Group as well as third parties, HERAtech also handles the design and construction of plants and networks in addition to highly specialised technical activities, such as plant remote control, the technical call centre that manages Emergency Services and the Analysis Laboratories for drinking water, wastewater and waste.
Therefore, HERAtech is right at the technological heart of HERA.
The Heratech Engineering Department works in the capacity of contractor for "turnkey" projects for the construction of waste to energy (WTE) plants, electricity and heat distribution networks and production plants, water treatment networks and plants and gas distribution networks and plants, by implementing and managing thermodynamics, fluid dynamics, biochemical and electrodynamic simulation models, complex plant and network systems, and developing infrastructure development plans geared towards process and energy optimisation.
The Heratech Customer Services Department constructs and manages the last section of network which supplies customers, guarantees service continuity, safety and measurement and responds to customer requests in a timely fashion.
With more than one million analyses per year and the most important sector certifications, the Hera Group system represents one of the most up-to-date domestic facilities offering safety as well as quality and environmental control.
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