The Modena Territorial Operating Unit, with premises in Via C. Razzaboni 80, Modena, runs the gas distribution service, the district heating service, the water service and the waste management service. The Territorial Operating Unit handles customer relations, the development of relations with territorial organisations and bodies (public bodies, industrial organisations, trade associations, etc.) and oversees relations with the A.T.O. 4 Authority (Agenzia d'Ambito Territoriale Ottimale) as far as rates and investments are concerned.

Hera's Bologna premises are located in Viale Berti Pichat, in the area that has played home to the company for more than half a century. The gas holder, one of the symbols of the city, stands proudly against the skyline, and it is here that the customer help desks are located. It is also the place that the operational vehicles set off from.

The Ferrara Territorial Operating Unit, with premises in Via C. Diana, 40 in Cassana in the province of Ferrara runs the gas distribution service, the district heating service, the water service and the waste management service. The Territorial Operating Unit handles customer relations, the development of relations with territorial organisations and bodies (public bodies, industrial organisations, trade associations, etc.) and oversees relations with the A.T.O. 6 Authority (Agenzia d'Ambito Territoriale Ottimale) as far as rates and investments are concerned.

The Imola-Faenza Territorial Operating Unit, with premises in Via Casalegno 1, Imola, runs the gas distribution service, the water service and the waste management service. The Territorial Operating Unit handles customer relations, the development of relations with territorial organisations and bodies (public bodies, industrial organisations, trade associations, etc.) and oversees relations with the A.T.O. 6 Authority (Agenzia d'Ambito Territoriale Ottimale) as far as rates and investments are concerned.

The Forlì-Cesena Territorial Operating Unit, with premises in Via Altiero Spinelli 60, Cesena, runs the gas distribution service, the district heating service, the water service and the waste management service. The Territorial Operating Unit handles customer relations, the development of relations with territorial organisations and bodies (public bodies, industrial organisations, trade associations, etc.) and oversees relations with the A.T.O. 8 Authority (Agenzia d'Ambito Territoriale Ottimale) as far as rates and investments are concerned.

The Ravenna Territorial Operating Structure, with premises in Via Romea Nord, in the Bassette di Ravenna industrial area, runs the gas distribution service, the district heating service, the water service and the waste management service. The Territorial Operating Unit handles customer relations, the development of relations with territorial organisations and bodies (public bodies, industrial organisations, trade associations, etc.) and oversees relations with the A.T.O. 7 Authority (Agenzia d’Ambito Territoriale Ottimale) as far as rates and investments are concerned.

The Rimini Territorial Operating Unit, with premises in Via Del Terrapieno 25, Rimini, runs the gas distribution service, the district heating service, the water service and the waste management service. The Territorial Operating Unit handles customer relations, the development of relations with territorial organisations and bodies (public bodies, industrial organisations, and trade associations, etc.) and oversees relations with the A.T.O. 9 Authority (Agenzia d’Ambito Territoriale Ottimale) as far as rates and investments are concerned.