The multi-utility is confirmed as one of the businesses where employees enjoy the best working conditions.
Sustainability Report 2011
Maurizio Chiarini (Chief Executive Officer of Hera Group) presents Sustainability Report
The Code of Ethics is one of the company's social responsibility tools. It is a tool for encouraging good conduct, a reference point and a guide for those who work for Hera and those involved in achieving the company's mission.
The Code of Ethics lays down the commitments and responsibilities to be met as part of all company activities undertaken by those who work for Hera.
Hera's Code of Ethics aims to provide guidance for Group management according to the ethical values and the operational principles set forth in the Charter of Values, in order to promote unique guidelines for conduct aimed at meeting the needs of stakeholders and at consolidation of a positive corporate reputation.
The process of updating Hera's Code of Ethics
Art. 78 of the Code of Ethics approved by Hera S.p.A.'s Board of Directors in September 2007 set forth "a three-year experimental phase, after which the Code will become fully operational". In 2010, following the end of the three-year experimental phase, the Ethics Committee carried out coordinated checking of the update.
In July 2010, the work group set up in 2007 to draw up the Hera Group's Code of Ethics was reformed for the updating of the document. The work group, composed of the Purchasing and Tender Contracts Manager, Internal Auditing, Personnel and Organisation, External Relations, Operating Services Sector, SOT Bologna (Regional Operating Structure), Hera Comm S.r.l. CEO, DGO (Large-Scale Retail Trade) Personnel Manager, Personnel Administrative Services and the Head of Internal Communication, held three plenary meetings between July and December 2010.
The Ethics Committee held direct meetings with three Directors: Personnel and Organisation Head Office Director and a joint meeting with the Purchasing and Tender Contracts Manager and the Hera Comm CEO.
All Directors put forward observations/proposals for improvement of the Code.
At the end of October, 4 focus groups were held with around 50 male and female employees of Hera S.p.A., Hera Comm and Herambiente who provided valuable ideas for the review of the Code.
A dedicated e-mail address was set up to accept comments from employees.
Therefore, the new document, the result of joint updating work, was approved by Hera S.p.A.'s Board of Directors on 26 January 2011.
The new Code of Ethics is currently being approved by all Group companies.
The Whistleblowers are those who, in carrying out their job, are involved in or are informed of corruption and bad conduct, and who decide to denounce said corrupt act or conduct, allowing it to be effectively checked but, in particular, who engage in ethically correct conduct and adopt a cultural approach which constitutes, in itself, the main deterrent to corruption and ethically incorrect and/or illegal conduct in general.
The Whistleblower is an employee who reports any breaches to the competent authorities in good faith and on reasonable grounds.
Reports can be sent by post to the following address:
Ethics Committee, Hera S.p.A.
Viale C. Berti Pichat 2/4 - 40127 Bologna
or by e-mail
For any verbal reports, please contact a member of the Ethics Committee, by requesting a meeting via mail.
Page updated 13 May 2011
V.le Carlo Berti Pichat nr. 2/4
40127 Bologna
tel. 051 287111 - fax 051 287525
Paid-up Share Capital € 1,115,013,754
Revenue Code/VAT reg. no. and Bologna Registry of Companies
no. 04245520376
