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HomeThe GroupSocial responsibilityHow well do you know Hera's Code of Ethics? Find out with this test

How well do you know Hera's Code of Ethics? Find out with this test

The ABC’s of the Code of ethics

The Code of ethics for the Hera Group represents the development of the principles expressed in its mission and Charter of Values and serves as a point of reference and guide for Hera employees and those invested in its mission. Between 2008 and 2009, the AlfabEtico [AlphabEthics] computer game was used to train all of the approximately 6,500 workers and continues to be provided to each new hire. But the Code is also a reference tool for Hera’s customers and suppliers, partners and the institutions with which the company works as well as its shareholders and the local community.

Play it yourself and find out if you know the ABC’s of the Hera Group’s Code of ethics

 
 
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Can the indicators included in the Service Charters be used as an information base that customers can use to evaluate the quality of provided services?
 
 
 
 

Art. 22 "Management and communication of the quality of provided services" expressly specifies that contained in the question and Hera pledges "... to provide qualitative and quantitative indicators for its Service Charters and subsequently report on results achieved."
For more details on service quality

 

There are 5 random questions, answered in complete anonymity, and you can stop anytime you’d like. Find out how well you know the ABC’s of Hera’s Code of Ethics by answering just 5 questions; it will take up at most 7-8 minutes of your time and we will keep no record of your answers.

 
 
 
 
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