value of public tenders
awarded by adopting the
economically most
advantageous bid method
of total tenders
awarded on the basis of the most
economically advantageous bid
average score
assigned to sustainability
in tender awards

Case study

SA8000 certification; the supplier monitoring plan

During the 2017, 95 questionnaires for SA 8000 assessment were received from suppliers deemed as critical in terms of activities and contractual amounts. The documents were examined and steps were taken to request clarification and additions for incomplete or missing parts. Furthermore, more than 174 disclosure measures on the legislation were requested and reported on, by the companies, vis-à-vis their workers.

During 2017, 7 SA8000 audits were carried out directly care of the headquarters of the suppliers: in several cases, it became necessary to carry out additional checks to control the effective launch of the improvement process agreed on and the activation of the corrective action. 17 additional audits were carried out directly at the Hera Group worksites, jointly with the QSA Division. The audits at the premises of suppliers were carried out by certified external personnel with references, selected by means of appropriate negotiation, so as to ensure a transparent and independent process adopted by the Group.