96.8%
of employees hired on permanent contracts
3.3
million euro
used by employees in 8 areas
with Hextra in 2017
25%
of the variable remuneration
of managers was dependent
on achieving sustainability targets

Health and Safety

Ever since its establishment, prevention and safety at work have been among Hera’s founding principles; improving conduct and strengthening corporate awareness at all organisational levels towards health and safety is an ongoing target for the Group.

Several initiatives have been developed over the past years: one of the most recent and significant is certainly “A year for safety in the Hera Group” which in 2010 developed a coordinated set of projects aimed at stimulating virtuous and proactive conduct both during work and in other daily life contexts featuring the effective involvement of workers.

These initiatives, together with ongoing training and coaching of staff, specific actions for the improvement of vehicles and equipment, and timely analysis and investigation of accidents and near misses have allowed us to achieve important results. The specific indicators, reported below and illustrated, are a tangible sign of the improvements attained by the Group in this important field.

Accident indices
  2015 2016 2017
Frequency index 20.6 17.8 17.1
of which for ongoing accidents 4.0 4.0 3.3
Severity index 1.28 0.56 1.04
Rate index 3.2 2.9 2.8
Average accident duration (days) 62.1 31.0 62.2
Number of accidents 264 226 240
of which for ongoing accidents 52 51 48

The frequency index is the number of accidents per million hours worked. The severity index is the number of days of absence per accident divided by thousands of hours worked. The rate index is obtained by dividing the number of accidents by the number of workers, multiplied by 100. The data referring to accidents reported to INAIL which lasted more than 3 days were considered.
2015 and 2016 data refer to the following companies: Hera Spa, AcegasApsAmga, Aliplast, Amga Calore&impianti, Aresgas, Black Sea Technology Company, Fea, Hera Comm, Hera Luce, Herambiente, Hestambiente, Inrete Distribuzione Energia, Marche Multiservizi, Sinergie, Uniflotte and Waste Recycling.

The accident frequency index at Group level further improved compared to the previous years (-4.7% compared to 2016 and -18% compared to the last three years on a like-for-like basis). The positive result obtained by Hera Spa (frequency index of 15.9 in 2017, down 10% compared to the previous year on a like-for-like basis) and by Marche Multiservizi (frequency index of 16.6 in 2017, rising by almost 21% compared to the previous year) improved the Group’s overall figure. If we consider accidents lasting less than 3 days (28 in 2017), the frequency index drops to 18.7 (-8.1% compared to the previous year, on a like-for-like basis).

The female accident index is 10.4 instead of 13.0 and refers to the following companies: Hera Spa, AcegasApsAmga, Marche Multiservizi, Hera Comm Uniflotte Acantho Hera Trading Hera Servizi Energia Hera Comm Marche Amga Energia and Servizi Medea Hera Luce Sinergie.

Due to a fatal traffic accident that occurred during working hours and involved a worker of Hera Servizi Energia, the overall Group severity index increased compared to previous years. Without considering the days of absence for this accident (7,500 days of absence according to the INAIL tables), the overall Group severity index would be 0.52 which on a like-for-like basis shows a 6% improvement.  On a like-for-like basis with the previous year, the overall number of accidents for the Hera Group declined further in 2016 (-5% compared to 2016). On a like-for-like basis with 2016, the number of days of absence due to accident in 2017 was 6% lower.

The number of ongoing accidents (while travelling to/from work) accounted for 21% of the total, dropping slightly in absolute terms as a percentage compared to the figure of the previous year. In 2016, the number of days of absence due to accidents attributable to ongoing accidents (while travelling to/from work) accounts for 21% of the total days of absence.

If we analyse the single accidents that occurred during 2017, there were no critical situations as regards how they occurred or their consequences. Slipping and ongoing accidents, 32% and 24% respectively, are the two main causes of accidents in Hera Spa.

With regard to the mortal accident that occurred at the incinerator of Bologna in December 2010, following the request for committal to trial of a Hera Spa employee, a Frullo Energia Ambiente employee and a Herambiente employee notified in January 2014, the judge acquitted all three defendants of the crime charged by way of judgement of 24 October 2014 “since the fact does not constitute an offence”. In October 2015, the public prosecutor challenged the decision: the hearing has not yet been set.

With regard to the mortal accident in 2009 that occurred at the waste-to-energy plant of Forlì, following the committal to trial of 3 Hera Spa employees and 1 Herambiente employee, the preliminary hearing was held on 3 April 2014. At the hearings of 13 May and 30 May 2016, the witnesses and experts were examined. On 31 March 2017, the judge ordered the conviction of the defendants granting suspension of the sentence. On 28 June 2017, the convicted employees filed an appeal against the first instance ruling. The date of the hearing is yet to be scheduled.

Italian legislation (Leg. Decree 81/2008) establishes that workers must be represented by Health and Safety Representatives. The Hera Group has 72 Health and Safety Representatives covering 98% of total Group employees.