+255%
total yield
of the stock
compared to
its 2003 price
9.5
euro cent
dividend
per share
1,248
million euro
of added value distributed
to local stakeholders

The objectives and the results

Obiettivi e risultati
What we said we would do What we have done Area*
• Value added to stakeholders: Euro 1,692 million as of 2020 (+18% compared to 2016). • Value added to stakeholders: Euro 1,481 million in 2017 (+4% compared to 2016).
• Achieve investments for Euro 2.1 billion in the period 2017-2020. • Euro 440 million of investments made in 2017.
• Continue the HeraLab meetings in the served areas and in 2017 implement the 12 initiatives proposed and approved by Hera. Start the new HeraLAB model. • 14 meetings of the HeraLabs held and 9 initiatives proposed and approved by Hera implemented. During 2017, a new HeraLab model was launched and new labs were set up in Ferrara and Ravenna. ER T
• 2017 Climate Survey: reach a 64/100 employee satisfaction index and complete the internal climate improvement actions defined after the 2015 survey • The 2017 climate survey revealed worker satisfaction of 64/100. All the climate improvement action defined as a result of the 2015 survey was achieved. ER T M

 

What we will do Scope*
• Value added to stakeholders: Euro 1,764 million as of 2021 (+19% compared to 2017).
• Achieve investments for Euro 2.3 billion in the period 2018-2021.
• Dialogue with the local communities: continue the meetings of the HeraLabs active in the areas and define the Plan of the local initiatives in Ravenna and Ferrara. Extend the new HeraLAB model in three additional areas in 2019. ER
• Implement the internal climate improvement actions defined on the basis of the results of the survey carried out in 2017. ER T M

* Geographic scope of the ER improvement objectives: Emilia-Romagna T: Triveneto M: Marche.