329
million euro
of Ebitda generated by shared value
activities, 1/3 of total Ebitda
(+10% compared to 2016)
200
million euro
for shared value investments,
41% of total investments
70/100
customer satisfaction
The annual customer satisfaction
survey confirms the quality of Group
services

Our commitment to sustainability in the national and international networks

Hera’s commitment to sustainability took shape in 2017 by joining leading international networks.

The Hera Group is the second Italian company to complete the process for inclusion in the CE100 programme of the Ellen MacArthur Foundation, the world’s leader in circular economy, which aims to promote issues related to the circular economy, to exchange experiences, to initiate projects in partnerships and to cooperate in the field of research and development.

The Hera Group joined the Global Compact in 2004 and in July 2017 joined the Global Compact Network Italia Foundation, the Italian network set up in 2013 which has been joined by over 50 business and non-businesses.

Also within the Global Compact, Hera joined the CEO Water Mandate, the United Nations Global Compact initiative promoted to re-launch commitment by companies in the sustainable management of water resources.

Hera is also a member of Impronta Etica, an organisation that promotes corporate social responsibility and is part of the CSREurope network and CSR Manager Network Italia, the Italian network of sustainability professionals.