Environmental sustainability is one of the pillars on which Hera Comm bases its commercial activity; the planning of new offers and solutions also revolve around this value. Customers that sign up for “Pacchetto Natura” support electricity production from renewable sources without incurring in additional costs, contribute to reduce paper consumption by using online billing, and are on the road less since they use direct debit to pay bills.
The number of customers that joined “Pacchetto Natura” increased by 35% from 2016 to 2017, showing their appreciation and greater attention towards options with low environmental impact.
|Contracts at the end of the year with the “Pacchetto Natura” option (electricity) (No.)||2016||2017|
|Contracts at the end of the year with the “Pacchetto Natura” option (electricity)||55,761||75,277|
|% Contracts at the end of the year with the “Pacchetto Natura” option (EE) divided by total contracts (EE)||7.4%||8.7%|