people hired
thanks to the induced employment
generated by Hera in 2017
million euro
Investments in innovation and
digitalization. 13 projects in smart city,
circular economy and 4.0 utilities
of reused soil
in projects implemented in 2016
and 2017

Development of occupation and new expertise

Scenario and policies

Why it is important

Digitisation is transforming our economic processes and corporate business models, including traditional social models. Despite its increasing propensity for innovation, Italy ranks among the last in Europe due to its cultural and digital gap and its lack of infrastructures. From a corporate viewpoint, we face challenges such as consumers’ cultural transformation, growing competition and the need to continually update skills. From a social point of view, the opportunity to aim for smart, sustainable and inclusive growth, which is possible thanks to an exceptionally greater ability to exchange data and information, carries with it still unclear effects on employment.


the value of data economy within the European Union. It is expected to reach 739 billion within 2020


devices connected to the Internet globally, against 500 million in 2005. This figure is expected to rise to 1 trillion in 2030


the share of children at school today who will be employed in jobs that are yet to be invented


Italy’s ranking among the 28 EU countries with regard to digitisation


contribution of the digital sector to Italy’s GDP, against 10% in the United Kingdom


the growth in Internet usage between 2000 and 2018

In Europe and in Italy new policies for digitisation and innovation

In 2015, the EU adopted a strategy for the creation of a single digital market which is built on three pillars: improving online access for consumers and businesses to digital goods and services across Europe; creating the right conditions for digital networks and innovative services to flourish; maximising the growth potential of the digital economy. The 2014-2020 Italian Digital Agenda was developed in Italy, which defined a national ultra broadband strategy, to improve telecommunications networks which are now the nervous system of every modern nation. To achieve this, public measures include facilitations for reducing obstacles due to infrastructure costs and for accessing economic resources, as well as incentives for triggering demand.
Digitisation has become an opportunity for transformation, allowing us to pursue major goals of growth, employment, quality of life and democratic regeneration in the country, through cross-cutting infrastructural actions and the creation of enabling platforms.

We need growing investments in Research & Development

  2015 2020
Europae 2.03% 3% of EU’s GDP 2020 target
Italy 1.33% 1.53% of Italy’s GDP 2020 target

The targets set by the Italian Digital Agenda and the Business Plan 4.0 are still a long way off

At least 30 Mbps coverage 38.1% in 2017 100% goal in 2020
At least 100 Mbps coverage 4.6% in 2017 85% goal in 2020
At least 30 Mbps coverage 10.7% in 2016 100% goal in 2020
At least 100 Mbps coverage 5.8% in 2016 50% goal in 2020

Relations held with the Public Administration must also be more digital

Users connected to the Internet 63% in 2015 90% goal in 2020
Users that have used the Internet over the past 12 months to hold relations with the PA or public service operators 229% in 2017 50% goal in 2020