Bulky waste is waste that due to its type, size and weight, cannot be disposed of in bins for municipal waste. Hera currently offers the following options for the collection of bulky waste and large home appliances, so they can subsequently be recovered or disposed of:
- donation of the item to the not-for-profit organizations involved in “Cambia il finale”: if the item can be re-used, its user can donate it for reuse by means of a not-for-profit organization. The not-for-profit organization may collect bulky waste free of charge at its facility or at the user’s home, to give it new life and use it for charity.
- delivery to drop-off points: if is not reusable, the items can be taken to the nearest drop-off point for home collection service.
- if the item is not reusable and the user cannot take it to a drop-off point, the user can call the call centre for the free bulky waste collection service.
In 2017, this type of waste amounted to 3.2 % of the total waste and to 5.3% of separate waste, up by almost one percentage point compared to 2016. In the area served by Hera Spa, 97,607 requests for the collection of bulky waste, up compared to the previous year (+11.5%). Including the waste disposed of at Separate Waste Collection Centres and the waste dumped without notification, a total of over 56,000 tonnes was collected (+1.6% versus 2016). The number of bulky collection requests is growing, in line with previous years, due to the greater use of dedicated collection services and a greater number of reports for this type of waste, largely linked to a better usability of the channels to contact Hera and a greater awareness to urban décor matters.