Methodological guide to the Report

This document represents Hera Group’s Consolidated Non-Financial Statement (hereinafter also “sustainability report”). It reports – to the extent necessary to ensure understanding of Hera’s business activity – on its performance, its results and the impact it has on the issues considered relevant and referred to in Art. 3 and 4 of Italian Leg. Decree no. 254/16 with reference to financial year 2017 (from 1 January to 31 December). Specifically, in order to define the aspects relevant to the Group and its stakeholders, a structured materiality analysis process was carried out which is described in the paragraph “Definition of contents” of this methodological guide to the Report. It should be noted that considering the type of products and services offered, the geographical area of operations, the categories of personnel employed and the types of supplies, the Hera Group did not consider the risk of violating human rights to be significant; this topic was therefore not considered of relevance to ensure understanding of Hera’s business activity.
As established by Art. 5 of Italian Leg. Decree 254/16, this document forms a separate report and is marked with specific wording in order to connect it to the Non-Financial Statement required by law.

Hera Group considers its sustainability report as a primary tool for managing and reporting its activities and results in the economic, environmental and social fields, as well as a fundamental tool for providing information to and dialoguing with its stakeholders.

The Sustainability Report has been drawn up and published yearly since 2002 . Since 2007, it has been approved by the Board of Directors of Hera S.p.A. together with the Financial Statements and has been submitted to the Shareholders’ Meeting: the present version of the report was approved by the Board of Directors of Hera S.p.A. on March 27, 2018. This aspect demonstrates the central role of corporate social responsibility in the company’s planning and control system, which anticipated the obligations introduced by the European directive on non-financial reporting by 10 years.

The document is widely disseminated to all of the Group’s internal and external stakeholders through publication on the company’s website and presentation to all Group workers.

In addition to the performances and goals achieved, the report provides the principles which guide Hera Group’s actions, the future objectives, the results of its dialogue with stakeholders and its existing projects. Special focus was given to case studies: projects that demonstrate the Group’s commitment towards social responsibility and the results achieved.

The new structure of the 2017 report is the direct consequence of the strategic approach to shared value that Hera Group has adopted since 2016 to respond more effectively to the challenges of sustainable economic development at global and local level, and to make the value generated through the local area more tangible.

The glossary in the appendix explains the technical terms used, while the analytical list of contents makes it easier to read the document.