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15 anni

The Hera Group Guidelines

In implementing its social responsibility strategies and related actions, the Hera Group refers to some corporate documents and guidelines and international standards, which translate and set forth values, objectives and procedures for implementing those strategies and actions.



Specific guidelines

  • The Hera Group started the process of attaining the SA 8000 certification, which represents the main reference point as regards human rights.

    Child labour
    The company must neither use nor support the use of child labour and may employ young workers, where they are subject to legislation on mandatory education, who must only work outside school hours.

    Forced and compulsory labour
    The company, and any organisation that provides labour to the company, must neither use nor support the use of forced or compulsory labour as defined by ILO Convention 29. The company, or any other organisation that provides labour to the company must not retain any portion of salary or pay allowances.

    Health and safety
    The company must guarantee a safe and healthy workplace and is required to adopt effective measures to prevent potential accidents and damage to workers’ health which could occur during working activities, or in relation to or as a consequence of the latter, minimising, so far as is reasonably practical, the hazards attributable to the working environment, and bearing in mind the degree of knowledge of the sector and of specific risks.

    Freedom of association and right to collective bargaining
    All personnel have the right to establish, join and organise trade unions of their choice, and engage in collective bargaining with the company in their interests.

    The company must not engage in or nor support discrimination as regards hiring, remuneration, access to training, promotion, dismissal or retirement, on the basis of race, nationality or social class, caste, birth/origin, religion, disability, gender, sexual orientation, family responsibilities, civil status, trade union membership, political opinions, age, or any other condition that may give rise to discrimination.

    Working hours
    The company must comply with the applicable laws and industrial standards governing working hours and public holidays.

    The company must observe personnel’s entitlement to a subsistence salary, and must ensure that the salary paid for a normal week’s work always at least meets the legal standards or minimum industry standards, and is sufficient to meet the basic needs of personnel and provide some discretionary income.

  • The Charter for equal opportunities and equality in the workplace, launched in Italy in 5 October 2009 in the wake of the success of the French and German initiatives, is a statement of intent, voluntarily signed by companies of all sizes, for the spreading of inclusive corporate culture and human resources policies which are free from discrimination and prejudice and able to enhance a diverse spectrum of talents.

  • OHSAS 18001 is an Occupation Health and Safety Assessment Series for health and safety management systems. It is intended to help an organizations to control occupational health and safety risks.

  • A document written by the Italian Authority for Electricity, Gas and Water which introduced standard and uniform rules of conduct which must ensure integrity and transparency in commercial offerings related to the sale of electricity and gas to the appropriate end customers.

  • The ISO 14000 series of standards includes the internationally recognised Environmental Management specifications developed by the ISO (International Organization for Standardization) committees.
    They establish the benchmark of environmental quality for managing business in the global market in support of companies.

  • This is the tool used by the European Community to concretely implement the role and responsibility of organisations in strengthening the economy and to protect the environment throughout the Community (referencing the Programme "for lasting and sustainable growth", 1 February 1993).
    The reference for the application of this scheme is EC Regulation 761/2001 of 19 March 2001, which annulled and replaced the previous EEC Regulation 1836/93 of 29 June 1993.

  • International certification standard regarding respect for human rights, respect for workers’ rights, safeguards against exploitation of minors, and guarantees with respect to workplace health and safety conditions.

Page updated 17 July 2017

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