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Glossary

 

U
  • UNI EN ISO 14001 (Environment Glossary)

    international technical standard for certification of environmental management systems.

     
  • UNI EN ISO 9001:2000 (Environment Glossary)

    international technical standard for certification of quality systems (also known as “Vision 2000”).

     
  • User type: domestic use (+ specification: e.g. industrial, trade, agricultural, etc.) (Water Glossary)

    This means that the supply is for uses other than domestic.A specific tariff corresponds to each user type.

     
  • User type: domestic use (+ specification: e.g. resident/non resident) (Water Glossary)

    This means that the supply is for domestic use, not for an apartment-block.A specific tariff corresponds to each user type.

     
 
2018 Economic results - Comments of the President
 
2018 Economic results - Comments of the President
 
 
2017 SR: Shared value
 
Valore condiviso al centro del bilancio di sostenibilità 2017
 
 
Sustainability in Hera Group
 
Sustainability in Hera Group