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Glossary

 

U
  • UNI EN ISO 14001 (Environment Glossary)

    international technical standard for certification of environmental management systems.

     
  • UNI EN ISO 9001:2000 (Environment Glossary)

    international technical standard for certification of quality systems (also known as “Vision 2000”).

     
  • User type: domestic use (+ specification: e.g. industrial, trade, agricultural, etc.) (Water Glossary)

    This means that the supply is for uses other than domestic.A specific tariff corresponds to each user type.

     
  • User type: domestic use (+ specification: e.g. resident/non resident) (Water Glossary)

    This means that the supply is for domestic use, not for an apartment-block.A specific tariff corresponds to each user type.

     
 
2017 Sustainability report embraces shared value
 
Valore condiviso al centro del bilancio di sostenibilità 2017
 
 
Sustainability in Hera Group
 
Sustainability in Hera Group
 
 
2017 Economic results
 
Risultati economici 2017 - Il commento del Presidente del Gruppo Hera