Hera provides refuse collection and street cleaning environmental services and manages the treatment plants in all the municipalities in which it operates.

Hera Group's plants and services directly manage the entire integrated waste cycle for the territory served, with over 1.6 million inhabitants of the provinces of Bologna, Modena, Ferrara, Ravenna, Forlì Cesena, Rimini, Florence and Pesaro Urbino.

The Territorial Operating Structure of the Hera Group, one per province, perform the usual environmental services in all municipalities served, from urban and special waste collection (unseparated and differentiated) to cleaning the ground and streets, from reclamation of deteriorated areas to snow clearing services. It also performs complementary local environmental health services (public parks and furnishings management, public lighting, beach cleaning, poster and graffiti removal, etc.).The complex system for treating all kinds of waste is headed up directly by Herambiente, which ensures it is used efficiently and optimally. The municipalities served are fully self-sufficient in terms of disposing of their entire waste production.

Hera Group's business formula focuses on a group leader which, due to its size, number of customers and financial capacity, forms a nationally competitive aggregate capable of ensuring high standards of service, optimizing operative processes and taking best advantage of synergies. Each provincial area includes various Territorial Operating Structure (TOS), strongly rooted in their territory and historically capable of interpreting specific local needs by offering a wide range of environmental services.

Page updated 16 May 2012