Suppliers
Hera_Pro: the e-Procurement
platform of the Hera Group
Quick, digital, integrated.
To qualify, participate in calls for tenders,
and manage your contracts: all from a single portal
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New notice to Suppliers
DIGITAL CONTRACT MANAGEMENT IS GETTING STARTED!
Among the new features, from 20 November 2023 on the Hera_Pro portal it will be possible to handle all the necessary administrative documentation required from suppliers after they sign contracts for work, services and supplies including installation.
They will be introduced gradually: from November we will process contracts signed with individual suppliers, excluding temporary company groupings (R.T.I.) or consortia. From March 2024, the digitalisation of supplier performance checklists and subcontract management will also go live. Contracts signed with multi-party entities will also be managed in Hera_Pro as of this date.
Hera_Pro offers suppliers a number of benefits in contract management:
FEWER DOCUMENTS AND ALL IN ONE PLACE
- Document synergy between qualification, tender and contract execution to avoid re-submission of certificates or statements, with an estimated reduction of at least 20% in required supplier documentation.
- An individual archive to store documents required for different contracts only once, avoiding re-submission: the system allows storage and access to previous revisions.
SMART MANAGEMENT OF CONTRACT DOCUMENTATION
- Each document submitted is assigned an evaluation status by the Hera Group: approved, approval pending, rejected.
- Complete digitalisation of documents replacing other forms of communication (e-mail, certified e-mail, mail, etc.) with a view to sustainability.
- Digital calendar with automatic notifications when document expiry date is approaching.
- Easier communication with the Contractors’ Contact Persons through dedicated chats for the management of contracts.
- Reporting of events classified as accidents or near misses as well as environmental incidents, referring to each individual contract signed with the Hera Group.
Are you already a supplier?
Log in to the portal or check
access requirements and manuals.
How to apply to join the supplier list
Do you want to become a supplier? Read the rules
and access requirements, then proceed and register.
Transparency and equal opportunities in the management of the supplier list
Public tenders and call for proposals
Consult the section where public procedures for the purchase of goods are published, as the relevant regulations require the publication of a call for tenders.
Need help?
In this section, you can find all the assistance you need to log into the system and participate in proceedings.
The Hera Group provides technical assistance for IT problems that prospective suppliers may detect in the submission of their bid up to 72 hours before the expiry of the procedure.
Requests for assistance received beyond this time limit may not be handled in time to allow submission of the offer.
Do you have any questions or doubts?
Go to the FAQ section, read the answers to the most frequently asked questions, and discover everything you need to know.
Having trouble logging in?
Send an email with your company name, user name and surname, contact email to accesso.portalefornitori@gruppohera.it
Need assistance to participate in a call for tenders?
Fill in the form to get in touch with the TEAM dedicated to call and qualification support.
You can also contact us on weekdays from Monday to Friday between 08.30am and 6pm (CET) on the following number: +39 02 12 41 21 303
Are you looking for assistance with contract document management or accident/injury management?
You can send a chat linked to the reference contract no. The office of the contract contact person will respond to all requests. Access the “Chat” box from the portal and send us a message with your request.
Work Injuries Management
Consult the new section containing useful information on the Work Injuries Management process.
General Contacts
Phone: +39 051 287111
HERA SPA
Viale Carlo Berti Pichat 2/4 - 40127
Bologna
General Contacts
Phone: +39 051 287111
HERA SPA
Viale Carlo Berti Pichat 2/4 - 40127
Bologna